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Multitrack Help Center
Frequently Asked Questions
What information is my dashboard displaying?
Set up the month plan?
Why am I not receiving daily email reports?
Why is my data not displaying on Multitrack?
PREPARED DEMO CONTENT
Shipping destinations:
We ship both locally and worldwide.
Shipping times:
Local orders take X business days to be delivered to you and we ship within X business days.
International orders take X business days to be delivered via Carrier X, Carrier Z, Carrier N or Carrier M and we ship within same X business days.
Shipping time might vary depending on location, shipment method and other factors.
Shipping cost:
Orders over $X will have free shipping.
Orders under $X will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.
I have poor signal at my location, what can i do?
PREPARED DEMO CONTENT
Where customers can track their orders?
Is it possible to change the order and how it can be done?
How to take care about XX item?
If customer received only part of the whole order, what should be done?
Can a loyal customer get a discount?
When is the next promotion?
Can the seller send you product test samples?
Privacy policy.
How can an order be cancelled?
If an order is shipped, separately will there be double shipping charge?
Customs fees and/or taxes for international orders.
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